If your business is moving, there are several factors you really need to consider. While moving can provide an excellent opportunity for change and improvement, it can also present some challenges for your phone system, particularly if you get it wrong. Here are some key points you need think about as part of the moving process.
You need to plan ahead
Far too often when moving premises, businesses forget to plan ahead and telephone systems can be an afterthought. This can result in delays, unexpected costs and a variety of other business interruptions. While it might be pretty simple to transfer your broadband, especially if it’s delivered over an existing phone line, some locations may need a new or dedicated line which could need physical works onsite. It is important to limit any communication downtime or other disruptions during a big move so give your service providers as much notice as you can by contacting them as early as possible.
Do you want to keep your number?
If you are moving to a new area, remember that your service provider will not relocate your telephone number unless you are moving within the same exchange. With Cloud-based systems, however, the absence of a fixed landline means that IP providers will let you keep your existing number when you’re moving premises. Geographical location doesn’t matter, which is handy if your telephone number is widely known and recognised.
Internet speed matters
One of the most important things to remember is to work out what broadband facilities are available in your new premises. Your broadband speed will determine the type of phone system you can use. You will have to speak to a broadband provider to find out what service is available at your new location. This can be complicated as your service provider may only be able to advise your broadband speed after they have installed your broadband line and tested it. It isn’t advisable to ask your new neighbour about their broadband speed because even speeds between adjacent offices can vary widely. As a result, it is important you give consideration to your internet speed before you make a decision about your phone system.
Survey your new premises
You can call on us to survey your new premises and provide you with feedback on its communication potential. We can advise what infrastructure is already installed and
what is needed to support your business requirements. This can save you a lot of time, money and hassle before you commit to a long-term lease!
Consider an IP system
During a move, it can be easy to feel overwhelmed and make rash decisions based on little information. Find out what is available to you at your new premises and the benefits of the different systems; you could discover a solution that not only meets your telephony requirements but transforms much of your communication processes, enhancing not only your team’s productivity but also the customer experience. Analogue telephony has now been superseded by newer cloud-based technology such as VoIP or SIP, so investing in n traditional fixed line setup may no longer be cost-effective or the most efficient option for your team. Since IP phone systems use the internet for communications, your business can scale up as it grows without the need for physical installation of new phone lines, features and accessories. Provided your new premises can support IP telephony system, you could find that the benefits of IP telephony far outweigh installation of a fixed-line phone system.
Talk to us for advice about moving premises
Talk to Ashbourne Communications before you move! We can help you understand what type of phone system your new premises will support, and what technology and features can benefit your business. Don’t risk installing the wrong phone system – it can be very expensive and time consuming to replace a system that is not a fit for your new premises or business requirements. Give your business the best chance to prosper in its new location with the best communications solution! Get in touch with us today to find out how.